Returns & Exchanges
At SATISFY, we stand behind the performance of our gear and offer a 30-day window for returns or exchanges on all items in original, unworn condition. Your satisfaction is the fuel for our innovation, and we aim to make the process as seamless as your workout.
Initiate Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Label
Download and print the prepaid shipping label provided at the end of the request process to ensure tracked delivery back to our warehouse.
Package Gear
Securely pack the items in their original packaging, ensuring all tags are attached and the gear is free from any signs of wear or use.
Drop Off
Hand your package to the designated carrier; once received and inspected, we will process your refund or ship your new gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing