Frequently Asked Questions
Everything you need to know about SATISFY high-performance gear.
What makes SATISFY gear different from standard sportswear?
We specialize in high-performance materials and ergonomic designs specifically engineered to withstand intense training sessions while providing maximum breathability and moisture-wicking properties.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like compression undergarments may be excluded.
How should I care for my technical fabrics to ensure longevity?
To maintain the integrity of our technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach, as these can damage moisture-wicking fibers.
Do you offer a warranty on footwear and equipment?
Yes, all SATISFY equipment and footwear come with a 6-month limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.